🙋 Why is there some deposit on the kettle’s bottom?
💁 The water deposit appears because of hard water. After hard water boiling, the minerals in the water stick to the container and form a white substance, this is the water deposit
that you saw in the kettle's bottom. Every kettle would meet this kind of problem, you can remove easily by following instruction: clean the water deposits with a small amount
of WHITE VINEGAR rinse (allow white vinegar sits in the kettle for 15 minutes, no scrubbing needed).
🙋 Will the stainless steel part rust?
💁 We committed to using 100% premium food grade quality stainless steel, but even the best quality of stainless steel cannot avoid the occurrence of rust problems. The water quality
varies from place to place, if the water quality of the place where you live has higher acidity, the product will easier to rust. We advise you can clean the kettle more frequently to reduce
the possibility of rust. Even if the rust happens, you can contact us our service team for further assistance.
🙋 Why are there some black spots on the bottom of the kettle after boiling?
💁 Since stainless steel is highly resistant to corrosion, the black spots is the result of the dry burning of the heating tube. We suggest you not to pour all the water immediately after
boiling. Do not let the kettle dry burn to avoid this happening. But the spots only in the superficial layer, it's a normal phenomenon of stainless-steel product. You can eliminate it with
a small amount of WHITE VINEGAR rinse.
🙋 What should I do if my kettle break?
💁 If there are any defective problem with your purchase, you can contact our service team, we are always here to provide you the hassle-free after-sales service support!
|Product dimensions||7.8x6.8x8.6 inches|
|Item weight||2.95 pounds|
|Shipping weight||2.95 pounds|
|Date first listed on amazon||July 19, 2019|
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