The KPI Institute is the global authority on Key Performance Indicators (KPIs) research and education, providing through its publications and training courses insights on how to measure and learn with KPIs. It operates www.smartKPIs.com, the result of the research program dedicated to documenting and cataloging how KPIs are used in practice, an online portal containing the largest collection of well documented KPI examples, supported by a community of tens of thousands of members.
Over the last three years, the team at The KPI Institute:
Documented 7,000+ KPIs from 15 functional areas and 24 industries;
Reviewed 1,000+ performance reports from 125 countries;
Referenced 20,000+ resources as part of the documentation process;
Developed over 30 KPI Dashboards and Balanced Scorecards.
The main activities of The Institute include:
Research and Publications - contributing to the development of the performance management discipline by actively researching and publishing articles and reports;
Education - delivering performance management training to develop skills in related processes/systems, from KPI selection to Balanced Scorecard implementations.
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"I was pleasantly surprised of the level of experience and knowledge of the smartKPIs.com team. The toolkit delivered was what I had anticipated to be." Alex Giammona, Australia
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